What’s New

Here’s what’s new starting July 1, 2026.

EVERYONE must enroll

All employees need to choose benefits by May 22, 2026, for coverage starting July 1, 2026.

If you don’t, you and your family will have:

  • No medical
  • No dental
  • No vision
  • No Health Care Flexible Spending Account or Limited Purpose Flexible Spending Account
  • No Dependent Care Flexible Spending Account
  • No Health Savings Account (Note: If you have a balance in your HSA, you’ll have access to those dollars, but you can’t make or receive contributions.)
  • No commuter benefits

Any current life and AD&D insurance and disability insurance will continue.

New Medical Plan Administrator: Aetna

You continue to have three medical plan choices. All three will be administered by Aetna.

While the benefits themselves (deductibles, copay amounts, coinsurance percentages, and out-of-pocket maximums) are generally not changing with the move to Aetna PPO and Aetna PPO + HSA plan choices, the third plan choice, Aetna Select, replaces the current Blue Choice plan and works differently.

New Medical Plans

Here are the new plan names and provider networks:

Plan Name Provider Network Name
Aetna Select Aetna Select Open Access
Aetna PPO Aetna Choice POS II
Aetna PPO + HSA Aetna Choice POS II

Please review your new choices and per pay period costs carefully as they are different than today.

 

Must-Know About Aetna Select

If you’re considering Aetna Select for your new plan, make sure you understand how the plan works. To give you lower out-of-pocket costs, Aetna Select offers coverage through a limited network of providers and covers only in-network care.

National Narrow Network

  • You pay no deductible or coinsurance, but coverage is available only if you use Aetna Select Open Access network doctors, hospitals, specialists, and other providers. (This is similar to the current Blue Choice plan.)
  • The plan does not have a two-tier structure. (This differs from the current Blue Choice plan.)
  • You have access to this plan, no matter what state you live in.
  • It’s not an HMO.
  • You don’t need referrals when seeking care in the network.

 

CVS Health Virtual Care Covered 100%

The Aetna PPO and Aetna PPO + HSA plans cover CVS Health Virtual Care at 100% with no deductible. With Aetna Select, this care is 100% covered. CVS Health Virtual Care is convenient for minor illnesses and injuries and mental health services. See a qualified health care provider from the comfort and privacy of home, via video or phone call.

Receive a prescription as part of your visit?  Your cost for medication is based on your medical plan’s prescription drug benefits.

MinuteClinic (Walk-in-Clinic) Care Covered 100%

The Aetna PPO and Aetna PPO + HSA plans cover eligible walk-in care at MinuteClinics 100% after the deductible. With Aetna Select, this care is 100% covered.

Other Medical Benefit Updates

With the transition to Aetna, the plans will cover fewer visits for certain specialists, including chiropractic care, occupational therapy, speech therapy, and fertility-related care. You can view these updates in the Summary of Benefits and Coverage.

During Open Enrollment you can contact an Aetna One Advocate (A1A) at (877) 700-0069 to learn more.

What You Need to Do Now: Medical

  • Check to see if your doctors and hospitals are in-network for the Aetna plan you’re considering. If they’re not, talk with an Aetna One Advocate (A1A) at (877) 700-0069 starting May 4 for help finding an in-network provider who fits your needs.
  • Watch for a new combined medical/prescription drug ID card. To make sure claims are handled correctly, show your new ID card at health care visits beginning July 1, 2026. Submit your claims for services through June 30, 2026 to BCBSIL. (You’ll see Evernorth Health Services on your ID card and in different pharmacy communications because they own Express Scripts and Accredo Specialty Pharmacy.)
  • In the middle of prenatal care or treatment for a critical or chronic condition, and your current provider is not in-network with Aetna?  You will have 90 days to transition your care from a BCBSIL provider to an Aetna network provider by completing a Transition/Continuity of Care Coverage Request form.
  • Add Aetna One Advocate (A1A) at (877)-700-0069 to your contacts. The advocates are ready to answer your enrollment questions during the Open Enrollment period (May 4 –  May 22, 2026). Advocates are available Monday through Friday from 7 a.m. – 8 p.m. CT.
  • For help before and during the Open Enrollment period, you can contact the AIC Benefits Team at (312) 629-3371 or benefits@artic.edu.

Prescription Drug Benefit Changes

Partnering with RxBenefits for retail, mail-order, and specialty pharmacy  

Under all three medical plans, prescription drug benefits will be supported by RxBenefits in place of Prime Therapeutics. RxBenefits will help you manage and get the most out of your prescription drug benefits.

Network pharmacies

RxBenefits’ retail network includes most of the same pharmacies that are currently in-network with Prime Therapeutics — CVS Pharmacy, Walgreens, Osco Drugs, and more. However, Mariano’s, Kroger, and NMB Pharmacy will no longer be in-network. A few remote pharmacies also may not be in-network. To find an in-network pharmacy, call RxBenefits at (800) 334-8134 or go to Express Scripts. (If you choose an out-of-network pharmacy, you’ll pay the full cost of your prescription up front. Then, you’ll need to submit a claim to RxBenefits for reimbursement.)

Note: You’ll continue to use Express Scripts for mail-order service and the Accredo Specialty Pharmacy for specialty prescriptions. However, see Who to Contact for new contact information. Also note you’ll see Evernorth Health Services on pharmacy communications because they own Express Scripts and Accredo Specialty Pharmacy.

New drug formulary

Because RxBenefits uses a different formulary than Prime Therapeutics, it’s possible a “preferred” drug you take will be considered “non-preferred” (or vice versa) beginning July 1, 2026, which could affect your out-of-pocket costs. If this affects you, RxBenefits will send you personalized communication.

For details, see the links under What You Need to Do Now: Rx, or call (800) 334-8134.

Maintenance medications (90-day supply only) options

For drugs you take on an ongoing basis (maintenance medications), RxBenefits still gives you two options:

  • Express Scripts mail-order (no change): Continue to get a 90-day supply mailed to your home with free shipping and auto refills.
  • Any In-Network Retail Pharmacy (new): Pick up a 90-day supply at any in-network pharmacy, not just limited to Walgreens.

Maintenance medications are not covered at a non-CVS Pharmacy or for less than a 90-day supply.

What You Need to Do Now: Rx

If they’re not, talk to your doctor about switching to similar medications that are on the lists. Some medications have special requirements like prior authorization, step therapy, or quantity limits. If any of these apply to you, RxBenefits will work with you and your doctor to manage this transition.

New Dental Plan Administrator: Aetna

You continue to have two dental plan options—Dental HMO and Dental PPO. Aetna will now administer both. The benefits are similar to the current plans and per pay period costs are not changing. You can view the benefit updates in the Summary of Benefits and Coverage.

Note: If you enroll in the Dental HMO, you will need to select your dentist in UKG at the time you enroll. If you want to change your dentist during the year, you will need to select a new dentist on the Aetna website. It may take up to 30 days to process the change before you can see your new dentist.

What You Need to Do Now: Dental

  • Check if your current dentist is in-network with Aetna (select Find a Doctor).
  • If you enroll in the Dental HMO, you will need to select your dentist in UKG at the time you enroll.
  • Watch for a new digital dental plan ID card from Aetna. Aetna will send a letter with instructions on how to access your digital dental ID card. To make sure your claims are handled correctly, show your new ID card at visits beginning July 1, 2026. Submit claims for services through June 30, 2026 to BCBSIL.

Dependent Audit

Open Enrollment is also the time to add or remove dependents as needed. Note: Later in the year we will conduct a dependent audit to make sure the plans cover only eligible dependents.

What's Not Changing

Vision, life and AD&D, and disability insurance providers are not changing. EyeMed will continue to administer the vision plan and Prudential will continue to administer your life insurance and disability insurance.

Learn more

Find an Aetna doctor, dentist, or hospital
Select Find a doctor  > Choose a plan > Continue as a Guest > Enter zip code > Search

Call an Aetna One Advocate (A1A) about medical and dental benefits:
(877) 700-0069 (available 5/4/26)

Find an in-network pharmacy

Sign up for a one-on-one meeting with a Benefits Team member.

Have a conversation with ALEX, our interactive benefits tool, to help you choose your medical, dental, and vision plans.